Touch Your Heart

All Questions

Failure in submitting an order may be caused by the following reasons:

-Incomplete order information

-Network issues

The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

At first full amount is charged and later converted in EMI normally within 7 working days. Please contact your card issuing bank in case 7 working days have passed and transaction has not been converted to EMI.

The EMI is rejected with the bank and not with vivo. Customer can contact the issuing bank to check on the issue.

The issuing bank will receive EMI request after at least 3 working days of the transaction. Then issuing banks can provide status of transactions.

The sum total will be inclusive of the interest that is charged by the issuing bank of the customer. You may contact the issuing bank for the same.

No the customer won’t receive a refund if the EMI conversion is rejected as the EMI conversion is rejected at the end of issuing bank.

a) Credit Card issued by Visa / MasterCard / American Express

b) Debit Card issued by Indian Banks

c) Net Banking

d) EMI

e) Cash on delivery

Shopping on Vivorajasthan Official Website is completely safe and secure! All the transactions are secured.

Cash on Delivery facility is available on select products at select locations. Please check the availability on each product page by entering your location pin code on product pages. ‘Check availability at Pin code’.