You can check if your phone is authentic by typing the IMEI code of your phone on our official website.

For the IMEI code, you can enter *#06# on the dial pad or go to Settings>More settings>About phone to find it.

For more accurate information, please take your phone and the phone box to our local service center.

Kindly provide the mobile IMEI number to our customer service representative. He’ll be happy to assist you

The Warranty applies only to customer who purchased the product in India and is not assignable or transferable to any subsequent purchase/customer. The Warranty shall be conducted in all the Vivo authorized service centers in India only.

The warranty for the Product – for a period of 12 months from the Date of Purchase. You are entitled to complimentary maintenance services by Vivo Authorized Service Center for any manufacturing defect provided the device is not being misused or abused, damaged or waterlogged.

You shall get the warranty services through vivo Authorised Service Centers for the products within warranty period along with the supporting documents.

All products are sold as per the prices shown on the website.

All purchases from our website must be delivered within Rajasthan only.

Whenever stocks are available, "Shop Now" or "Add to Cart" will be showing on the page.

Yes only in case of Cash on delivery(C-o-D).