V15 Pro use the Elevating front camera. The ways to activate Face Access are different from other phones. Currently, there are two ways to activate Face Access on V15 Pro:

1. Use Power button to turn on your phone. Then the Elevating front camera will pop up quickly and Face Access works at the same time;

2. Slide upward on the lock screen interface to activate it.

You can go to Settings>Fingerprint, face and password>Face, select one of two approaches.

For Funtouch OS 3.0 and higher version, you can go to Settings>More settings>Permission management(Applications)>Default app settings>Browser to change the default browser.

For Funtouch OS 2.6 and lower version, you can go to i Manager>App manager>Default app settings>Default Internet browser to change the default browser.

You can post the tempered glass protective film on your phone. However, for the phones(such as V15 Pro) with In-Display Fingerprint Scanning, we highly recommend you use the original protective film which is specially designed for the phones with In-Display Fingerprint Scanning and can improve the success rate of In-Display Fingerprint.

For Funtouch OS 3.0 and higher version, you can go to Settings>More settings>Permission management(Applications)>Default app settings to change the default apps.

For Funtouch OS 2.6 and lower version, you can go to i Manager>App manager>Default app settings to change the default apps.

It is like your personal smart photo editor. Whether your picture is about people, food or landscape, it can always make the subject stand out, the colors more vibrant and the picture brighter.

Enter the edit interface of the picture in Albums, then click Smart framing in the bottom. It can smartly detect your photo subject, then reframe and add editing touches automatically. There`s also a range of optimized solutions for you to choose from.

Yeah. It is equipped with the earphone(XE160). You can find it in the phone box.

V15 Pro adopts the Fifth-Gen In-Display Fingerprint Scanning. The unlock time is improved to 0.37 seconds and the recognition success rate is higher. Compared wtih the last generation, there are 3 major upgrades:

1. Microlens: With an added optical sensor. The amount of incoming light is greatly increased.

2. 3P Lens: 3 filter lenses. Lens edge distortion is reduced and recognition is more accurate.

3. DSP Optimization: Utilize the processing power of the DSP chip in Snapdragon 675AIE. A range of new fingerprint recognition algorithms are optimized to result in faster unlocking.

Please don`t worry, here are some helpful methods for you:

1. Go to Play Store or V-Appstore to upgrade them to the latest version;

2. Clear the dataof the apps;

3. Update your phone and the apps to the latest version;

4. Uninstall them, then install them again;

5. Try to install the old version app.

6. Enter Settings>More settings>Backup and reset>Reset(Restore) all settings. Don`t worry, no data or media will be deleted.

If the issue still exists, please feel free to contact us.

If the app you plan to install is not tested by us and Google, or we find it is the illegal software, this warning notification will appear when you install it. Considering your privacy and security,we recommend you download & install the apps from V-Appstore or Play Store.

V15 Pro(V15) is powered by Game mode 5.0. Esports Mode is added. Go to Settings>Game Cube, turn on Game Cube and add the game. Then open the game, simply slide inward from the side of the screen to bring up the function shortcuts. There are 5 options:

1st: Background callsCall answered during gameplay will remain in the background and hands-free will be enabled.

2nd: RejectAn incoming calls not on the “Allow Some calls” list will be rejected during the specified game.

3rd: Block notificationsFloating previews will not be displayed at the top of the screen during gameplay.

4th: Off-screen AutoplayThe game keeps running in the background when the screen is black. You can level up in games or earn money while sleeping;

5th: Esports ModeTurn off background notifications, smart management of system resources. Reduce the notification bar touch control area to avoid accidental touches. For a better balance between phone temperature and game performance, making games smoother.