1. Enter your phone with screen lock password rather than Visitor mode;

2. The visitor password is linked to the screen lock password and will be cleared automatically when you remove the screen lock password or change its type;

3. You can also go to Settings>(More settings>)Security>Visitor mode>Change password, tap clear on the upper right corner to change or wipe visitor mode password manually.

The unlock screen password is requested to be entered when you perform "Restore all settings" or "Clear all data".

First of all, make sure you've added a Google Account to your Android device and Find My Device is enabled. To use Find My Device, your lost device must:

1. Be turned on

2. Be signed in to a Google Account

3. Be connected to mobile data or Wi-Fi

4. Be visible on Google Play

5. Have Location turned on

6. Have Find My Device turned on

Remotely find, lock, or erase

1. Go to https://www.google.com/android/find and sign in to your Google Account;

2. If you have more than one device, click the lost device at the top of the screen;

3. The device gets a notification;

4. On the map, see about where the device is;

5. The location is approximate and might not be accurate.

If your device can't be found, you'll see its last known location, if available.

Pick what you want to do. If needed, first click Enable lock & erase, then click Erase. This operation will permanently delete all data on your device (but might not delete SD cards). After you erase, Find My Device won't work on the device.

Important: If you find your device after erasing, you'll likely need your Google Account password to use it again.

Currently, our phones cannot be locked through IMEI code. If you cannot locate your phone through Find My Device, we recommend that you can report loss of the SIM card at the operator and change the password of your accounts to avoid more loss.

Please be kindly informed that our phones do not support these features.

1. Add a Google account on your phone;

2. Go to Settings>(More settings>)(Security & Privacy>More security settings)Security>Device Manager(Device administrators), select “Find My Device” to enable and activate this feature;

3. Turn on Location and network on your phone, then you can locate your phone on this website:  https://www.google.com/android/find.

For Funtouch OS 3.0 and higher version: Go to Settings>Fingerprint, face and password(Face and password)(Fingerprints and passwords)(Security)>Privacy and app encryption to encrypt the apps.

For Funtouch OS 2.6 and lower version: Go to i Manager>App manager>App lock to configure and set password and security questions. Then you can lock the apps.

For Funtouch OS 3.0 and higher version: Go to Settings>Fingerprint, face and password(Face and password)(Fingerprints and passwords)(Security)>Privacy and app encryption, touch Disable privacy password to disable it. At the same time, the File safe is disabled.

For Funtouch OS 2.6 and lower version: Go to i Manager>App manager>App lock>tap Settingsat the upper right corner, then turn off Enable private space. The Privacy space and app lock is disabled at the same time.

The Settings app cannot be encrypted.

The albums in Albums cannot be locked directly. However, you can lock Albums to protect your privacy:

For Funtouch OS 3.0 and higher version: Go to Settings>Fingerprint, face and password(Face and password)(Fingerprints and passwords)(Security)>Privacy and app encryption to encryptAlbums.

For Funtouch OS 2.6 and lower version: Go to i Manager>App manager>App lock to configure and set password and security questions. Then you can lock Albums.